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A broken test produces broken data. Here's how BrillMark's QA process protects every experiment — from the first line of code to post-launch monitoring.
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What is quality assurance in A/B testing?

Quality assurance (QA) in A/B testing is the systematic process of verifying that an experiment is set up correctly, functions as intended, and tracks conversions accurately — before it goes live and after.

Without QA, you risk making major business decisions based on data from a broken test. A flicker on load, a misfiring goal event, or a variation that only breaks on Safari — these are the silent killers of CRO programs.

BrillMark's QA team is embedded in the experiment lifecycle from the moment an LOE is approved — not as an afterthought, but as a core part of how every test gets built.

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Why QA directly affects your A/B test results

Skipping or rushing QA doesn’t save time — it creates expensive problems downstream. Here’s what poor QA leads to:

QA gap
What goes wrong
Impact
No cross-browser testing
Variation breaks on Safari or Edge
Skewed conversion data; user experience harm
Goal tracking not verified
Conversions not firing or double-counting
Inaccurate winner declaration
No test case review
Developer misses edge cases
Multiple bug-fix rounds; delayed launches
No post-launch check
Bugs emerge after go-live undetected
Live revenue impact and bad experiment data
Wrong audience targeting
Variation shows to unintended users
Contaminated test segment; invalid results

Our 7-step QA process for A/B tests

Every A/B test at BrillMark goes through a structured, repeatable QA workflow. Here’s exactly how it works:

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01

Initial review & scope definition

QA is consulted at the LOE stage — before development begins. We confirm the project type (AB test, redirect, full redesign, etc.) and determine what QA coverage is required.

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02

LOE approval & QA assignment

Once the LOE is approved, a QA engineer is assigned by the QA lead. If the developer shares an LOE without QA consultation, they are responsible for any resulting scope gaps.

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03

Test case creation

We create detailed test cases before development begins — or request them from the client. These act as acceptance criteria, reducing back-and-forth bugs with the dev team.

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04

Developer review of test cases

The developer reviews and signs off on test cases before sending work to QA. This alignment step alone eliminates the most common class of avoidable bugs.

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05

QA execution with checklist

The assigned QA engineer performs full testing against the checklist: visual, functional, cross-browser, device, goals, targeting, and platform setup. A bug list is compiled with design-vs-output screenshots.

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06

Bug reporting & rejection gate

If 10+ bugs appear quickly or the task is less than 90% accurate on first review, QA rejects it and returns it to the developer. This keeps quality standards high from the start.

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07

Requirement change handling

If scope changes mid-QA, we recalculate the LOE, update test cases, share them with the developer, and perform a full re-QA if required. No shortcuts.

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What does our A/B test QA checklist cover?

Our QA checklist is applied to every test, scoped to its type. Here’s what each category validates:

Styling & Visual

Font, color, and size match the design
Alignment and line height are correct
Images are loading and aligned to spec
Margins, paddings, and white space verified
Animations working as expected
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Post-launch QA: what we check after a test goes live

QA doesn’t end at launch. A test can look perfect in staging and still behave differently in production. Here’s how BrillMark handles post-launch QA:

Immediate go-live verification

Immediate go-live verification

As soon as launch approval is given, we verify all features and functions in the live environment — not the staging version.

Goals and metrics validation

Goals and metrics validation

We confirm conversion goals and KPI tracking are firing correctly in the live experiment. Screenshots and videos are shared with the client as proof.

Cross-browser re-check on production

Cross-browser re-check on production

We re-verify the live test across all browsers and screen sizes. Production environments can differ from staging in ways that affect rendering.

2–3 day follow-up check

2–3 day follow-up check

We revisit the live test 2–3 days after launch to confirm goals are collecting traffic correctly and no new conflicts have emerged with other live experiments.

Tools BrillMark uses for A/B test QA

Our QA team works across the leading platforms and testing tools in CRO. Here’s what’s in our stack:

Testing platforms

Cross-browser & device

Analytics & goal validation

Tracking & project management

Ready for experiments that actually work?

BrillMark’s QA-first approach means your A/B tests produce data you can trust — and experiences your users actually see correctly.

What Our Clients Say About Us?

See how our Optimizely test developers have helped businesses like yours achieve measurable growth and maximize their potential.

I can’t imagine any other companies out there in a similar situation where we are that couldn’t benefit from the services that Brillmark offers.

Gayla Worrell CRO at Snap Finance

Finding competent professionals to bring conversion research ideas to life and deliver results for clients without breaking their websites was challenging – until I found Brillmark. Abdullah and his team are a group of technical A-players with whom anyone serious about CRO and experimentation should work*. I’ve collaborated with them on multiple projects, and they consistently prove they’re the real deal.

Amara Abara Founder at Conversion Central

The BrillMark team is outstanding. They managed to help us with challenging AB tests that came through and improved our overall website! They are a complete team with an advanced set of skills that always delivers, meeting the deadlines and the requirements we have asked for. Recommended, top-of-the-line people with experience all over!

Felipe Diaz E-commerce Performance Specialist at The Wild Brands

BrillMark has truly been a game-changer for our CRO projects. They’re quick, dependable, and their proven process seamlessly integrates into our workflow. They’ve become a trusted extension of our team!

Jim Huffman CEO at GrowthHit

BrillMark has been a great partner and their team is instrumental to our success. They give us a depth of technical talent and experience that we’ve come to rely on at FunnelEnvy

Arun Sivashankaran Founder & CEO at FunnelEnvy

I’ve worked with BrillMark’s developers since 2014. The abilities around high-velocity testing, quality on complex tests, and overall technical support for CRO are impressive. They’ve been my go-to team across dozens of clients and have become an integral part of how we deliver ROI

Jeremy Epperson Founder and CEO at Conversion Guides

Working with BrillMark to help our CRO agency has been a fantastic experience. The team is responsive, and thorough, and acts as an extension of our in-house team. I highly recommend them to anyone looking for quality development resources

Josh Frank Founder & Head of Optimization at Test Triggers

I’ve never worked with an A/B test development team that is more knowledgeable or as fast as the BrillMark team.

Devesh Khanal Founder at Growthrock.co

Frequently asked questions

Develop top-line strategies and ensure value through tested procedures. Generate effective testing protocols to support sustainable and visionary growth strategies.

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